Sales Cloud. Specialists in Sales, Subscriber using Sales Cloud Profi Soft is data about potential customers interact with them, expose them to account, interacting with other professionals in sales, and other marketing campaigns, analyzing and segmenting the customer base.

Service Cloud (cloud services) – the functional part of CRM processes to ensure customer service and support. The system allows companies to build a site subscriber self-service and customer support, Profi Soft specialists collaborate with customers, support Knowledge Base (Salesoforce.com use for this functionality, the term knowledge – as a service), provide tools to analyze the efficiency of service processes. Install and configure a wide range of tools of social CRM, such as integration with social networks, forums, blogs, microblogs, online bookmarks (for example, customers of the company, the subscriber can communicate with customer support on Facebook, with all the results of the interaction will be in the CRM- system, and automatically enter the appropriate channels in the social network is transparent to the client). Profi Soft can help configure the functions of integration with computer telephony.
Force.com – a software platform on which the developed and the Sales Cloud Service Cloud, Profi Soft provides its customers to develop applications and extensions to the CRM-system Salesforce.com. To develop using your own Java-like language of Apex and Visualforce own design tool with the output format based on XML, ensuring the generation of custom HTML/AJAX- and Flex-interfaces. The platform is available exclusively by subscription, under the concept of PaaS. As a database management system platform uses three replicated Oracle RAC cluster of eight nodes each, arranged in clusters of three widely separated data centers. In one scheme Oracle Database processes the data of several companies, subscribers to the stable data schema, prepared in advance to the expansion of additional objects in such a way that the same data from different tables stored subscribers, regardless of differences in specific attributes of objects for different subscribers. Profi Soft will establish the use of partitioning the database tables.

Customer is the most important factor of any business, and relationship with new and prospective customer is even more important. Thus content has to be flexibly and easily updated to customer needs. Solutions via CMS software applications have always played an important role in overall business growth. At Profi Soft, we understand our every customer’s business logic and have provided them with specific tailored made solutions with existing and custom CMS development. We perform a deep study of

• Our client’s industry
• Business acumen
• Business processes and various other factors

This enables us to design a customized solution incorporating all the tools and modules necessary for one’s specific business. More importantly, we design a solution which is robust and reliable and which allows you to manage every corner stone of your business effectively and efficiently.